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Whether you have a question about saunas, red light therapy panels, or massage chairs, we are happy to help.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days after that. Larger items like saunas and massage chairs follow the same timeline, and tracking details are sent to your email once your order is on its way.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your delivery status at any time. If you have not received tracking information within 3 business days, feel free to contact us.
What is your return policy?
We offer 30-Day Returns on our products. If something is not the right fit for your space, please review our Return Policy page for complete details on eligibility and the return process.
Can I exchange a product for a different model?
We are happy to help with exchanges within our return window. Contact us with your order number and the item you would like instead, and we will walk you through the next steps.
How do I choose between a sauna, a massage chair, and a red light therapy panel?
Each product supports a different kind of at-home recovery routine. Saunas offer a full-body warmth experience, massage chairs focus on targeted relaxation, and red light therapy panels are designed to support your daily wellness ritual. If you are unsure which fits your space and lifestyle, send us a message and we can help you decide.
Do your saunas and massage chairs require professional setup?
Our products are designed with home assembly in mind. Each unit comes with detailed instructions so you can set it up at your own pace. If you have questions during the process, our team is available by email or phone to guide you through it.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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